![]() Social intelligence is one of these factors. Decision-making is a cognitive process on which many factors have effects (4). However, the nature of decision-making is complex. Correct decisions must be taken to provide quality and safe health services. The decisions taken by healthcare managers directly affect the quality, productivity, and effectiveness of the service. resource allocation, budget, technology achievement, service arrangement, strategic planning) decisions (3). treatment, diagnosis and drug prescription) and non-clinical (e.g. For example, physicians, nurses, lower-middle-senior managers give clinical (e.g. Patient care and operation management require the interaction of multiple shareholders. Therefore, decision-making is the primary duty of the management (2). Decision-making is so important for management work that it is called the heart of management. The chosen alternative reflects the decision of the manager (1, p.133-134). The manager has to choose among a variety of works (alternatives). Works will be done by using resources and the objectives of the organization will be accomplished. Keywords: Social intelligence, decision-making, physician executives, nurse administrators, health facility administratorsĪ manager is a person who is given humane and physical resources and expected to use these resources to achieve certain goals. Healthcare managers with high social intelligence also tend to make rational decisions. Social intelligence is an important concept for healthcare managers considering effective decision-making in the quality of patient care, outcomes, and managerial decisions. Rational decision-making is the most promising, functional and effective decision-making style for physician, nurse and administrative managers in the healthcare industry which includes intensive complexity. Whereas healthcare managers with high social intelligence adopted rational style more in decision-making, they adopted dependent and avoidant style less. The findings showed that the social intelligence of healthcare managers had a significant positive effect on rational decision-making style and a significant negative effect on dependent and avoidant decision-making style. In order to determine the relationships and effects between the variables, independent t-test, analysis of variance and simple linear regression analysis were performed. The analysis of the data was done by using SPSS 26 package program. Methods:Ī cross-sectional study was conducted with 170 healthcare managers (physician, nurse, and administrative manager) from three public hospitals in Turkey. This study was conducted to determine the effect of the social intelligence of healthcare managers on their decision-making style. Social intelligence is an important factor which can influence decision-making style. ![]() Identifying these factors is important for making effective decisions. The nature of decision-making is complex. There is little information about the influence of social intelligence on decision making.
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